Customer experience
Year in Review 2022
Year in Review 2022
2022 was all about new collaborations, longstanding partnerships, and exciting projects and innovations. In this year's overview, eleven of our valued customers share their experiences of collaborating with Dinnissen.
Read all about our projects with Nestlé, Jonker & Schut, United Petfood, VDV Group, Van Zutven, APTe, Perstorp, Planta, Olam Agri, Egli Mühlen, and Ausnutria.
three turnkey production plants for Jonker & Schut
For decades we have been working with Jonker en Schut B.V., a globally renowned name in the industry of powdered dairy products. In the mid-1990s, we were asked to deliver our first machine. Since then, we have worked together successfully for many years and have been entrusted with the delivery of three complete food production lines, including complete controls and system integration.
"DINNISSEN HAS FILLED AN ENTIRE FACTORY FOR US WITH A COMPLETE PRODUCTION LINE, ON THREE DIFFERENT OCCASIONS. THEY JUST GET IT RIGHT: FROM MIXERS AND SIfterS, TO SAMPLE COLLECTION AND AUTOMATION."
United Petfood and 20 years of vacuum coating
For more than 20 years we have been working together with United Petfood: an international petfood producer with four production lines that feeds millions of cats and dogs every day. With vacuum coating technology, they were able to allow additives to penetrate homogeneously into the core of the grain for the first time. This resulted in better and more nutritious products. This vacuum coater marked the beginning of a long and successful partnership between United Petfood and Dinnissen.
"AT DINNISSEN, THEY THINK IN TERMS OF CHALLENGES, NOT PROBLEMS. THEY DON'T GIVE UP AND KEEP GOING UNTIL THERE IS A SOLUTION THAT SATISFIES ALL PARTIES."
Smart tracking & tracing at Nestlé
Our customers in the food processing industry are subject to strict tracking & tracing requirements from the European Union. This applies not only to the ingredients of their products but also to all the materials and machines used in the production process. As a machine builder and system integrator, we must therefore be able to flawlessly demonstrate the origin and thus the quality of our materials. In this customer story, you can read how we can guarantee traceability, why that is important and how Gerben Koopmans of Nestlé experiences our partnership.
"TO CREATE PRODUCTION PROCESSES OF THE HIGHEST QUALITY, WE WORK CLOSELY WITH DINNISSEN: ONE OF THE STRONGEST PLAYERS IN THE WORLD IN PROCESS TECHNOLOGY AND HYGIENIC DESIGN."
machines have been running for 30 years at VDV Group
Our machines have been running for over 30 years at VDV Group: a specialist in packaging, repackaging, blending, and storage of raw materials, semi-manufactured products, and finished products. In the early 1990s, they invested in a bag-cutting machine from Dinnissen. This machine automatically cuts bags open, after which the product is transported to a mixer. At the time, this was a considerable investment. But this machine is still running and has hardly needed any repairs or maintenance in the past 30 years.
"WE PRODUCE AND PROCESS AS A SERVICE, THEREFORE OUR PRODUCTION LINES DO NOT RUN 24/7. IF THEY DID, I WOULD PRACTICALLY ALWAYS CHOOSE DINNISSEN MACHINES."
From food to feed with Van Zutven's new mixing line
Since 2017 we have been working together with van Zutven Feed Processing: a Dutch company that is experiencing tremendous growth in feed and food processing. This valued customer processes residual products from the world's largest dairy producers into high-quality feed. And for this purpose, we closely collaborated to design and realize a food processing and mixing line. In this interview with Frans and Niels van Zutven you'll read how Van Zutven has won the trust of the world's largest food companies and how mutual communication led to the best solutions and partnership.
"DINNISSEN'S REPRESENTATIVES STRIVE FOR THE BEST SOLUTIONS. THEY ARE ENGINEERS FIRST AND SALESPEOPLE SECOND."
How APTe and Dinnissen became market leaders in Japan
APTe has been one of our most valued partners for more than 20 years. This Japanese company is specialized in importing various machines from Europe and the US and is active in feed, food, and chemical industry.In this partner story, Kimio and Ryo Aono, owners of APTe, explain how the partnership with Dinnissen was established and how this has become a sustainable collaboration. In this interview you will read the success story of how APTe and Dinnissen achieved market leadership in Japan.
"ONE DAY THERE WAS AN IMPORTANT ISSUE AND ONE OF DINNISSEN'S ENGINEERS IMMEDIATELY TOOK ACTION DURING THE WEEKEND. I HAVE NEVER SEEN OTHER FOREIGN PARTNERS DO THIS."
Perstorp Waspik's new mixing line: from product intake to control
We started collaborating with Perstorp Group: a Sweden-based company that operates in 22 countries and is a global leader in chemical innovation. In this customer story, Jos Falvay, project manager at Perstorp Waspik B.V., explains how the search for a completely new mixing line for #powders led to a intensive partnership with Dinnissen. In this interview you will read How the new mixing line was accomplished and why Perstorp is very satisfied with the collaboration.
"WHAT CHARMED US MOST ABOUT DINNISSEN WAS THAT THEY RESPONDED PERFECTLY TO OUR QUESTIONS EACH TIME: THEY JUMPED RIGHT IN AND QUICKLY CAME UP WITH A TAILOR-MADE SOLUTION TO EACH PROBLEM."
Planta and Dinnissen: 20 years of customer relationship and process line development
We have been collaborating for 20 years with Planta Fertilizers GmbH: a manufacturer of special fertilizers for the production of fully water-soluble nutrient salts. In this customer story, Lothar Pixa, managing director of Planta, reflects on the collaboration with Dinnissen. In this interview, you will read how Planta now achieves perfectly homogeneous mixing results and how the mixing time per batch has been reduced from 14 minutes to 60 seconds.
"PREVIOUSLY, WE HAD STANDARD TIMES IN THE MIXING PROCESS OF 14 - 15 MINUTES. WITH THE PEGASUS® MIXER WE ACHIEVE A MIXING TIME OF 60 SECONDS PER BATCH."
Investing in vacuum coaters to increase product quality
Recently, we started collaborating with Olam Agri, a market-leading food, feed, and fiber producer based in Nigeria. In this customer story, Arnold Balledux, technical director at Olam Agri, explains the company's choice to invest in Dinnissen vacuum coaters and reflects on the ongoing partnership. In this interview you'll read how Olam Agri now produces non-leaching feed without color differences by using vacuum coating and how additives infiltrate into the entire pellet homogeneously, ensuring better, more nutritious feed.
"WE CHOSE TO WORK WITH DINNISSEN BECAUSE THEY SUPPLY HIGH QUALITY VACUUM COATERS THAT FIT EXACTLY WITHIN OUR PRODUCTION LINES."
Egli Mühlen prevents PRODUCTCONTAMINATION of poultry feed by steam-heated mixer
Since 2004, we have been cooperating with Egli Mühlen. This Swiss family business found its origins more than 130 years ago and produces high-quality animal feed for poultry, pigs and cattle with exceptional benefits for their customers. The animal feed manufacturer produces large quantities of animal feed via automated process lines. Compared to output, only a small number of employees work in production. In this customer story, you will learn how Egli Mühlen prevented product contamination and drastically improved product quality with Dinnissen's Pegasus® mixer and Thermidor system.
"90% of our customers with laying hens have already switched to the new feed produced using the Pegasus® mixer and the Thermidor® system."
Ausnutria - Autosampling essential for streamlined production process
We supply our machines to a large number of customers in various industries. In many plants, our machines play an important role in the process line. At Ausnutria, a sampling system (autosampler) is an essential link in the production process. Ausnutria is a producer of infant formula products and milk powder. These products are supplied worldwide, and in China, Ausnutria is even the main supplier in the baby food industry. Arjan van Dijk, project manager at Ausnutria, explains the enormous time savings and the large reduction in product waste that autosampling generates.
"With our new autosampler we don’t have to take samples manually anymore, but fully automatically from sixty points in the production line."
We are proud that these companies rely on Dinnissen
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